ZetNow is the dispatch brain behind 10-minute delivery. It decides which partner picks which order from which dark store, holds every delivery promise on a live clock, and settles the cash, COD and partner payouts at the end of the day.

From the merchant’s API call to the merchant’s invoice — the whole loop, in about thirty seconds. Pick any chapter to jump straight to it.
One dispatch engine handles express, priority, scheduled and reverse trips — so you are not stitching four systems together as you grow.
8–15 minutes from your nearest dark store. The default for grocery and daily essentials.
Time-critical orders with a tighter promise, OTP proof and a trained partner assigned.
Customer picks a window. Capacity is reserved and routed to keep the slot honest.
Reverse pickup on the same trip, with reason capture and photo proof at the door.
Live partner positions, a countdown on every delivery promise, and an alert the moment an order is likely to run late — not after it already has. Your control room stops guessing and starts acting.
When something does go wrong, ZetNow tells you why: slow packing at the store, traffic on the road, or a customer who did not answer. So the right person fixes the right problem.
Most delivery software stops when the partner is assigned. ZetNow keeps going — through the store, through the cash, all the way to the merchant invoice.
Measured on a six-store network moving about 1,300 orders a day.
No setup fee. No lock-in on Starter or Growth. The partner app is always free — you should never pay for your own supply to log in.
Illustrative quotes from the product narrative — replace with signed customer references before publishing.
“Cost per order went from ₹41 to ₹27 in seven weeks. The bigger change is that I can finally tell a merchant exactly why an order was late.”
“Cash reconciliation used to take three days a month. It now closes every evening, and shortfalls get flagged the same day they happen.”
“We ran India and Dubai on the same platform. VAT invoicing and Arabic notifications were configuration, not a project.”
“The action centre is the whole product for me. I stopped watching dashboards and started clearing a list.”
“Merchant invoices generate themselves from delivered orders. Our billing disputes dropped by about 80 per cent.”
“It showed us that most of our late deliveries were slow packing, not slow riders. That changed how we staff the floor.”